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Our President, Jan Orcutt, founded her first company in the early 1980s to assist Fortune 500 corporations in the implementation of management and customer service software systems. For its first ten years, Orcutt worked with such well known companies as IBM, RJR/Nabisco, Citibank, Armstrong World Industries, and L.L. Bean.
The implementation work she did went well beyond simply identifying and installing software. Under Jan's direction, teams assisted clients with software selection, software development, business process re-engineering, training, and evaluation.
In 1995, after developing a citizen response system for a client in Canada, Jan decided that a significant opportunity existed to serve local communities.
The Orcutt Group, as it was called then, was dedicated to providing powerful, cost-effective, citizen response software for cities and counties across the country.
The last three years have been spent in the development and refinement of the new, fully web-based, citizen service and response product we call Civicall.
In 2009, the company was reorganized and reincorporated as Town Square Software to reflect our total commitment to local government.